*A note: these are design questions made concrete, not technical documentation. All client specifics remain confidential. What is shown here is the method: how situation-centric design finds what a connected system could do in the situations it already inhabits.The situation-centric design practice
Every connected system is already inside a social situation. This work asks what the system could do there. To notice a situation. To make a gesture. To participate in the life of the people and places around it.
The answers take the form of experience frameworks, concept prototypes, and design propositions. Some become products. Some become patents. Some remain as proposals — clear enough to be evaluated, specific enough to be built toward.
Walk_with_me
A connected vehicle spends ninety-five percent of its life parked. Its sensors are active. Its lights are controllable. Its relationship to the community around it has not been designed.
Walk With Me asks what changes when the fleet's capability is organized around the street, not only the owner. The lights come on softly as a person approaches in a dark parking structure, triggered by proximity, not ownership.
A civic resource. Already there. Not yet asked for.
Ring_my_bell
A driver approaching a cyclist. The only available word is a horn. The horn carries the grammar of a private vehicle asserting priority: move on.
The situation required something closer to: I see you. Take your time.
We gave the car a bicycle bell. One sound borrowed from a different social world, carrying a grammar of courtesy between people sharing a path. The joint US Patent followed.
Get_well_glow
In serious illness, adaptive technology is already present. The question is whether it participates in the care.
Someone is in treatment. The people who care about them are far away. The platform sends reminders. Accurately. On schedule. It does not witness.
Get well glow is a connected ambient experience: a soft pulse of light, sent from someone thinking of you right now, received without words, without a notification, without asking anything of the person on the other end.
Awareness itself is a resource in healing. The technology was already in the room. It had simply never been asked to hold this.
Sound_compass
A map tells you where you are. It does not tell you what this place feels like.
Sound carries that information — the ambient sound of a neighborhood, a hospital corridor, a street corner at a specific hour — in ways that visual navigation has no instrument for. Whether a place feels safe, alive, familiar, attended to, is partly a function of what it sounds like, and almost none of that reaches the person navigating through it.
Sound compass investigates spatial awareness as emotional awareness: what becomes possible when the sounds already present in a place are made available as a form of orientation. Not toward a destination, but toward an understanding of where you actually are.
Free_range_umbrellas
Rain arrives. Two strangers reach the same doorway at the same moment with one umbrella between them. The geometry of sharing is already there. The umbrella is wide, the offer is natural, the encounter is possible without anyone deciding to make it happen.
Most social accessories are like this: objects whose physical form already invites a social gesture, but whose design has never acknowledged it.
Free Range Umbrellas places shared umbrellas in public spaces not to solve the rain, but to create the doorway moment at scale. Making the strange encounter slightly more possible for people who would never have sought it out. Strangers need strange moments together.
Curious_mirror
A parked vehicle whose side mirror turns outward — toward the street, toward the people walking past — rather than resting in its default inward-facing position. The change is a few degrees.
What it produces is a different social presence: the vehicle is no longer facing entirely away from the life around it.
That's the whole gesture, and it's enough to shift what kind of object it feels like it is. Closed and private, or quietly attentive to the street it sits on.
It’s_going_to_rain
Parked cars are already listening to the weather. Their sensors detect pressure changes, moisture, what is coming before most people know to look up.
It's Going to Rain asks what changes if connected cars carry that awareness outward. Not a notification, not a forecast app, but the sound of rain arriving a few minutes early, carried forward to the people walking past who don't yet know they need to know.
Already sensing. Never asked to share.
Social_headphones
Headphones carry a grammar. Put them on and the signal is clear: “I am not here.” Not for you, not for this space, not for whatever is happening around me right now.
It is an effective signal. It is also a single one, the only social vocabulary these objects have. A connected vehicle had the same problem. It had a horn.
Social Headphones investigates what it would mean to equip a personal audio device with a second kind of presence: still private when privacy is what the person wants, and capable of a small, specific social acknowledgment when the situation calls for something closer to a bicycle bell. Equipping products with social skills.
Small_talk_bus_stop
A bus stop that lets you talk to birds.
A bus stop, a tree, a bird making a sound. The schedule is accurate. The task — wait for the bus, get on it — needs nothing further from the infrastructure around it.
Small Talk Bus Stop is built on what the task has been ignoring. A machine learning system recognizes the birdsong above the stop. A simple synthesizer lets the person waiting respond. A brief, approximate conversation with another creature sharing the corner becomes possible.
The birds were always there. The design asked what the situation already contained that the task had never been asked to notice.
Every connected system is using a fraction of what the situation it is inside actually contains.
The relationships already present. The human goals operating beneath the surface task. The moment of possible acknowledgment. Between a vehicle and a pedestrian, between a platform and a patient, between a piece of public infrastructure and the living world around it.
Expanding Design Vocabulary - Six Lenses
Experience Design's existing vocabulary was built for a narrower relationship with technology than the one we're now living inside.
Experience design's existing vocabulary was built for the task, for bounded interactions, measurable completions, clear edges. Situation-centric design requires additional instruments. Words for what the task frame leaves unseen.
These six lenses are instruments for seeing a social layer of the situation system is in. Each one opens a kind of visibility the task-centered vocabulary leaves unlit. You see through them, not at them.